Bank of America
Bank of America
De-Risking Complex Change: How Bank of America Merrill Lynch Used PROPHET to Empower Teams
Summary:
Bank of America is one of the world’s leading financial institutions, operating in 35 countries with approximately 213,000 employees. Bank of America used PROPHET across Technical Programmes, to support teams to Mitigate Risks in Complex, High-Cost, and Technically Demanding Change Initiatives. Bank of America used PROPHET for individual and team development, as well as to align technical, operational, and client teams within a £200 million change programme.
Use cases
Approximately 1,000 individuals from the Corporate and Investment Banking division, along with technical and operations teams, participated in PROPHET to enhance collaboration and decision-making within a complex change programme.
Challenge
The project teams were responsible for delivering transformational and highly complex technical initiatives, working closely with client, risk, compliance, and operations teams distributed across the USA, UK, and India.
Solution
A cost-effective, scalable development initiative that was seamlessly implemented – with immediate value and insight delivered to 1000 executives.
Results
PROPHET's unique insights enabled teams to accelerate relationship-building at a critical point in the project, fostering rapid connections regardless of background. Through an insight-driven approach to collaboration, they effectively harnessed diverse resources, successfully delivering on time and within budget.
